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RETURN & EXCHANGES

HOW TO RETURN / EXCHANGE ITEMS?

If products are not what you expected you may return them within 14 days beginning on the date of delivery.


Print and fill the return form available below and include it in your return.

In order to return an item, you must meet the following conditions:

The return must be sent back within 14 days of the delivery date.
The item must be in its original, unused, unaltered and unwashed condition.
The item must be returned with tags and packing.

We are unable to refund your original or return postage costs unless the product is faulty / incorrect.


Once your return is approved we will exchange your items or give a refund within 2 working days after we receive your package (to the card or PayPal account you used while placing the order).

WHEN WILL I BE REFUNDED?

We will process the refund or exchange (if available) within 2 working days of receiving your returned items, but it may take a further 3-5 working days for a refund to show in your bank account, dependant upon the bank.

DOWNLOAD RETURN FORM

  • ENGLISH
  • POLISH

RETURNS & EXCHANGES

If products are not what you expected you may return them within 14 days beginning on the date of delivery.


Print and fill the return form available below and include it in your return.

In order to return an item, you must meet the following conditions:

The return must be sent back within 14 days of the delivery date.
The item must be in its original, unused, unaltered and unwashed condition.
The item must be returned with tags and packing.

We are unable to refund your original or return postage costs unless the product is faulty / incorrect.


Once your return is approved we will exchange your items or give a refund within 2 working days after we receive your package (to the card or PayPal account you used while placing the order).


DOWNLOAD RETURN FORM

  • ENGLISH
  • POLISH